The second-hand marketplace Members Voice Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing because of the remapping.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Changes
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.
